You will receive a Notice advising the date, time and location of your hearing. Hearings are scheduled within 30 days of receiving a valid appeal and are open to the public and are recorded.

We recommend that you attend your hearing in person or send someone to speak on your behalf. Your appeal is stronger if you can answer questions from the Board or respond to any new information presented during the hearing.

Normally, five Board members will hear your appeal. One member will act as the Presiding Officer and will start the hearing by explaining the hearing process.

All parties will be given an opportunity to present their case, beginning with the person who filed the appeal (the Appellant). Once all parties have given their presentation, the Appellant will be given a chance to respond to any new information that has come up during the hearing (Rebuttal).

The hearing is then closed. All parties will be asked to leave the room and the Board will deliberate and come to a decision in private. A verbal decision is no longer provided; the written decision is issued within 15 days of the hearing.