Frequently Asked Questions

The City of Edmonton is adopting the Government of Alberta’s Restriction Exemption Program. Beginning September 20, everyone visiting a City building or facility will be required to provide proof of COVID-19 vaccination or recent negative test result. More information is available at Edmonton.ca/COVID-19.

Masks and face coverings are also required indoors at all City facilities. More information is available at Edmonton.ca/masks.

 

How do I file an appeal?

Your appeal must be in writing and must include the name and contact information of the person appealing, the address of the property under appeal, and the reference/file number indicated on the Order or decision letter. You must also provide reasons for your appeal. For your convenience, an appeal form is available on this website. You may submit your written appeal via mail, fax, e-mail or in person. 

What happens after a complaint has been properly filed?

Your appeal will be heard at the next available Community Standards and Licence Appeal Committee meeting. You will receive a hearing notice confirming the date, time and location of your hearing. A schedule of upcoming hearings is available on this website.

What if I do not want to proceed with my appeal?

You must advise us in writing that you wish to withdraw your appeal. Your scheduled hearing will then be cancelled. 

What can I expect at the Community Standards and Licence Appeal Committee hearing?

All parties are given the opportunity to present their evidence and arguments and they may be questioned by the Committee for clarification. In most cases, a verbal decision is provided at the end of the hearing and a written decision with reasons will follow in the mail. 

What happens if I am not available on the date of my hearing?

The Committee will consider a postponement request as a preliminary matter prior to the hearing. The request must be in writing. If the request is denied, the hearing will proceed. 

What if the Order is complied with prior to my hearing date?

A member of the Community Standards Branch will inspect your property a few days prior to the hearing. If they find that all conditions on your Order have been met, you can choose to withdraw your appeal. We must receive this withdrawal request in writing in order for the hearing to be cancelled.

For More Information

Community Standards and Licence Appeal Committee

Churchill Building
10019 - 103 Avenue
Edmonton, AB T5J 0G9

Hours of Operation  
Monday to Friday
8:30am-noon and 1pm-4pm 

Please note the office will be closed over the lunch hour. 

Telephone 780-496-6079
Fax 780-401-7054
Email cslac@edmonton.ca
Map Google Maps

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